Safe Hands Carpet Cleaning · Bolton
178 reviews in 10 years.48 more in just 8 weeks.
Safe Hands had years of happy customers. Sam helped turn more of them into Google reviews without adding another job to the owner’s day.
178
Starting reviews
226
After two months
26%
Total growth
“Sam has been great, I simply sent him my old customer list and he did the rest.”
The problem
Safe Hands already had a strong reputation and plenty of satisfied customers. Many had simply never been asked properly, followed up with or reminded to leave a Google review. Owner Euan was busy running the company, serving customers and carrying out the work, so review follow-up was easy to forget.
What Sam did
Euan gave Sam a list of previous customers. Sam then handled the review requests and appropriate follow-up automatically, making it easy for happy customers to leave feedback without Euan manually chasing each person.
The result
In two months, Safe Hands gained 48 new Google reviews, moving from 178 to 226 while maintaining its 5.0 rating. That is more than 26% growth in total review count in just eight weeks.
Why it worked
Safe Hands did not suddenly become a better business — it already had happy customers. The difference was that Sam consistently asked more of them for a review and followed up. That is the gap Sam is designed to close.
About Safe Hands Carpet Cleaning
Safe Hands Carpet Cleaning provides professional carpet and upholstery cleaning across Bolton and surrounding areas. Owner Euan has built the business over many years, with a strong local reputation and hundreds of satisfied customers.
Case study summary
Business: Safe Hands Carpet Cleaning
Location: Bolton and surrounding areas
Industry: Carpet cleaning
Starting reviews: 178
Reviews after two months: 226
New reviews generated: 48
Increase: 26%
Rating: 5.0 to 5.0