Referrals

Turn happy customers into referrals

Sam asks your happiest customers to recommend you, gives them an easy way to share, and tracks the leads they send your way.

Sarah Mitchell

Sarah Mitchell

5-star review

“Brilliant job, really impressed with the whole process.”

S

Sam

via WhatsApp

Hi Sarah! So glad you were happy with the work. Do you know anyone else who might need our help?

2:15 PM

Refer a friend

sam.get/refer/sarah

Tom Davies

Tom Davies

Referred by Sarah Mitchell

“Need a carpet clean for a 3-bed house”

Phone: 07700 900123

New customer

How it works

From great review to referred lead

Sam handles the whole journey — identifying happy customers, asking at the right time, and capturing the lead when their friend gets in touch.

1

Great review

Sarah
5★ Google review

A customer leaves a confidently matched 4–5★ Google review.

2

Sam follows up

S

Know anyone who might need help? 🙌

Sam waits and then asks them if they’d like to recommend the business.

3

Personal referral link

WhatsAppMessagesFacebookEmailCopy link

They get their own link to share via WhatsApp, Messages, Facebook, email or copy.

4

Referred lead

Tom

Tom Davies

Referred by Sarah

Their friend opens the business-branded referral page and leaves their details.

5

Sam keeps track

New lead from Sarah

Booked ✓

The owner sees who referred the lead and can mark whether they booked.

Optional

Offer your own referral reward

You can choose to incentivise referrals — Sam includes the reward details in the messages and on the referral page.

£20 off the referrer’s next service

10% off for the new customer

A reward for both — referrer and friend

Sam tracks the reward information, but does not automatically issue cash, vouchers, discounts or payouts. You handle fulfilment yourself.

The difference

More than just asking for referrals

Anyone can ask a customer to spread the word. Sam turns it into a system that actually captures leads and tracks them back to the person who sent them.

  • Asks at the right moment — right after a great review
  • Gives each customer a personal, tracked referral link
  • Makes sharing easy across WhatsApp, Messages, Facebook and email
  • Captures the referred lead inside Sam — no forms to build
  • Attributes every lead back to the customer who referred it
  • Lets you mark each lead as booked or not booked

More word-of-mouth. Less chasing.

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